Frequently Asked Questions
Everything you need to know about your Jericho beauty journey.
Are Jericho products cruelty-free?
Yes, we are committed to ethical beauty. All Jericho products are 100% cruelty-free and we never test our formulas on animals.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided the product is at least 50% full.
Do you offer international shipping?
Yes, Jericho ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Are your products suitable for sensitive skin?
Our formulas are designed with gentle, high-quality ingredients. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.